Zenx Privacy Policy
Effective Date: April 8, 2026
Zenx respects your privacy. This Privacy Policy explains what information we collect, how we use it, how we share it, and what choices you have.
1. Information We Collect
We may collect information you provide directly, including:
- account details and contact information
- meal preferences and dietary preferences
- favorite or blocked meals
- pantry information
- support messages, feedback, or survey responses
We may also collect information automatically, such as:
- device information
- app version and operating system
- selected store or approximate location-related information
- app interaction events
- crash reports and error logs
- subscription or entitlement status
If you connect a grocery retailer account or choose a store, we may process selected store data, retailer connection state, shopping-list and cart-related data, and product/pricing data returned from retailers or related systems.
2. How We Use Information
We use information to:
- provide, maintain, and improve Zenx
- generate meal plans and shopping lists
- personalize meal, pantry, and grocery experiences
- estimate pricing and availability
- support retailer connections and cart-related flows
- troubleshoot bugs, errors, and reliability problems
- respond to support requests
- protect the security and integrity of the service
- analyze product usage and improve features
3. How We Share Information
We do not sell your personal information.
We may share information with service providers that help operate Zenx, such as hosting providers, analytics and monitoring providers, subscription and billing providers, retailer and cart-integration partners, and customer-support tools.
We may also disclose information if required by law, to protect users or the service, or in connection with a merger, acquisition, financing, or sale of assets.
4. Data Retention
We keep information for as long as reasonably necessary to provide the service, comply with legal obligations, resolve disputes, enforce agreements, and improve the product.
5. Your Choices
Depending on your location, you may have rights to request access to, correction of, deletion of, or restriction of certain personal data. You may also update some profile and preference information in the app, disconnect supported retailer integrations, cancel subscriptions through Apple, or contact us for account or data assistance.
6. Children’s Privacy
Zenx is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
7. Security
We use reasonable administrative, technical, and organizational measures to protect information. No system is perfectly secure, and we cannot guarantee absolute security.
8. Third-Party Services
Zenx may contain links to or integrations with third-party services. Those services have their own privacy practices, and Zenx is not responsible for them.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date and may provide additional notice where appropriate.
10. Contact
If you have questions about this Privacy Policy or want to contact us about your data, email support@zenxapp.com.
Zenx
Website analytics
Zenx may use Google Analytics on zenxapp.com to understand basic website usage, such as page views, traffic sources, device/browser information, and general engagement. This helps us improve the website and launch experience. Google Analytics does not give Zenx your grocery cart, retailer password, or payment card details.
You can control cookies and tracking through your browser settings and any privacy controls provided by Google or your device.
